Regulations

I. Preliminary provisions

These Terms and Conditions define the rules for the use of the Shop by the User, including the Buyer, through which Purchases are made, run by the Seller.
The owner of the Online Shop and copyrights located at the domain address www.inamiot.pl is: inamiot.pl Sp. Zoo. 51-507 Wrocław ul. Rataja 26. All rights reserved to inamiot.pl Sp.zoo.
The Regulations are continuously made available on the website of the Store in a manner allowing the Users to obtain, reproduce and record their content.

II. Definitions used in the Rules and Regulations

Seller - the owner of the online shop inamiot.pl located at www.inamiot.pl.
Shop - an ICT platform that operates at the address: www.inamiot.pl,wwhere its Users may, via the Internet, make purchases of available goods presented at the domain www.inamiot.pl.
Buyer - a natural person, a legal person or an organisational unit without legal personality but having the capacity to perform legal acts, who enters into a sales contract under the Rules of the shop.
Sales Contract - a contract concluded in the Shop under the provisions of the Rules and Regulations between the Seller and the Buyer, the object of which is the sale of goods to the Buyer.
Rules - these shop regulations.
Goods - objects, being the object of sale, presented on the website www.inamiot.pl.

III. Terms and conditions of using the Store

A user who is a natural person may use the Store on condition of having full legal capacity.
A user who is not a natural person can use the Store through persons authorized to act on his/her behalf.
Seller is not responsible for any damage caused by the User's providing false, outdated or incomplete data in the registration forms, as well as for the User's failure to comply with the Terms and Conditions. The data provided by the User may not violate the provisions of currently applicable law and personal rights and rights of third parties.
The User is obliged not to disclose his/her login and password used to log in to the Shop to third parties.

IV. Registration and logging into the Shop

Users have the possibility to use the Shop, both after registering in the Shop and without registering. Registered Users have the possibility of observing the delivery status of ordered goods.
Users not registered in the Shop are obliged to accept the Terms and Conditions.
Registration in the Shop requires fulfilment of the following conditions jointly: a)logging in to the Shop using a login and password with the use of an appropriate web form available on the Shop's website, b)acceptance of the Rules and Regulations of the Shop.
In the event of any change in the User's data provided during registration, the User should update them before concluding another Agreement, using the appropriate form available in the Shop.
Upon registration, a user account is created in the shop, which is a collection of resources, in which information about the user and his/her actions within the shop in relation to the concluded Contracts is stored. Within your account, you have, among other things, access to your order history in the Store or the possibility of correcting your data and changing your password.

V. Placing orders in the Store and fulfilment

The User may place orders in the Store 24 hours a day, 365 days a year through the Store.
The user places an order via e-mail.
The order will be confirmed by a pro-forma invoice sent in electronic format to the indicated e-mail address and will be accepted for fulfilment once the payment has been recorded. Payment of the order results in acceptance of the order and delivery conditions.
The order placed by e-mail will be sent to the shop clerk for verification of the data and then, supplemented by the shipping costs, sent to the indicated address to the buyer. In order to confirm the order, the buyer should send an e-mail to the shop's address stating "I confirm the order".

VI. Prices of goods - delivery costs - methods of payment

Delivery costs are quoted separately, taking into account the place of delivery, and are to be added to the total order cost. The costs of delivery depend on the size of the shipment and the place of delivery.
Standard parcels will be priced automatically - i.e. those parcels whose dimensions and weight do not exceed the limit parameters specified by the courier company dhl, ups, k-ex according to the price list on the operator's website.
Large-size shipments will be priced individually - the cost of shipment of large-size goods will be priced individually and included in the e-mail containing the complete order of the buyer for its final confirmation. The unloading of bulky goods shipments is carried out on the purchaser's side.
The seller is not liable for non-delivery of Goods for reasons attributable to the buyer - e.g.: due to an incorrect delivery address.
The price indicated by the seller is binding for the customer at the time of order placement.
The Seller reserves the right to change prices of products in the online shop www.inamiot.pl introducing, withdrawing any product from the shop and conducting promotional campaigns. Periodic promotional actions do not apply to orders already placed and in progress.
Payment methods

Prepayment by bank transfer:

You can pay for the ordered goods by transfer, paying the money directly to the account of the shop owner indicated in the invoice :

Transfer types:

Traditional transfer - can be ordered at a bank branch or via the Internet. It is settled in the so-called elixir sessions (3 sessions per day, only on working days), which in practice means for the customer to wait for the transfer to be processed in the nearest possible session. In principle, payment is confirmed in one day. If the customer wishes to expedite the order, he or she can send an electronic confirmation of the transfer, which confirms the order almost immediately.

Express transfer - processing time is a few minutes (this transfer does not wait for elixir sessions).

VII. Complaints - withdrawal from the contract - guarantees

Complaints shall be lodged by the buyer in accordance with the rules stated on the guarantee card of the goods. In case of any ambiguity, please contact the seller. In order for the complaint to be considered, the name and surname of the buyer, the order number, the number of the proof of purchase (VAT invoice) as well as the description of the subject of the complaint in writing and in pictures must be provided. It is recommended that the Customer specify in the description of the complaint: (1) information and circumstances relating to the subject of the complaint, in particular the type and date of occurrence of the defect; (2) request for the manner of bringing the Goods into conformity with the Sales Agreement or declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant - this will facilitate and accelerate the processing of the complaint by the Seller. The requirements specified in the preceding sentence are in the form of a recommendation only and shall not affect the effectiveness of complaints submitted with the omission of the recommended description of the complaint. Complaints should be sent in writing to the company address or sent by e-mail to: kontakt@inamiot.pl.
A complaint will be considered by the Store within no more than 14 days from the date of its receipt. The Customer will be immediately informed of the results of the complaint consideration.
In the case of a legal person and an organisational unit without legal personality, all actions of that entity can be performed only by a person who is authorised to perform on behalf of that entity actions related to the use of the Shop and to exercise all the rights and obligations of that entity as a Customer. The Seller is liable to the Customer who is a Consumer if the Goods sold have a physical or legal defect (warranty).
If, in order for the Seller to respond to the Client's complaint or to exercise the Client's rights under warranty, it is necessary to deliver the Goods to the Seller (its warehouse), the Client will be asked by the Seller to deliver the Goods in the case of a Consumer at the Seller's expense.
The Client shall bear the costs of repeated delivery of the Goods after the complaint has been examined in the case of unjustified use of the warranty (negative consideration of the complaint resulting from the warranty by the Seller). In the event of a successful warranty claim, the seller will deliver repaired or new goods to the customer at his own expense.
The warranty referred to in par. 1-6 of this Section against the Customer purchasing the Goods for the purpose directly related to his/her professional or business activity (Customer who is not a Consumer) is excluded, in accordance with the provisions of the Civil Code.
The complaint procedure referred to in paragraphs 1-6 of this Section shall be applied to the Customer-consumer purchasing the Goods, i.e:

- natural persons making ordinary purchases

- entrepreneurs who make purchases unrelated to their business activity, i.e. they do not collect a bill or invoice for the entrepreneur's company details

- natural persons running a sole proprietorship, registered in the Central Register of Business Activity and Information (CEIDG), concluding a contract directly related to their business activity, when the content of the contract shows that it is not of a professional nature for them, in particular due to the subject of their business activity

Warranty and guarantee rights do not apply if the defect was caused by improper installation of the Goods or their use contrary to the intended use or the manufacturer's instructions.
Damage caused during the delivery of the Goods must be reported immediately to the person delivering the consignment and the Seller must be contacted. The condition for consideration of a complaint concerning a damaged shipment occurring during transport is drawing up a "protocol of damage" in the presence of an employee of the company delivering the shipment.
In the case of damage to a consignment, any claims against the courier company must be made in writing as soon as possible, however no longer than 7 days from receipt of the consignment within the meaning of the Act of 15 November 1984 Transport Law (Journal of Laws of 2012, item 1173 and 1529). For this purpose, the courier must be called to draw up a damage report and send it to us in the original. After this deadline, the customer loses his rights to return the damaged goods. We are not responsible for shipments which, at the customer's request, have been sent by a courier company other than the one with which we have a contract.
The buyer has the right to withdraw in writing from the concluded contract without stating a reason within fourteen days, from the date of conclusion of the contract on the basis of the Act of 30 May 2014. (Journal of Laws 2014, item 827 as amended) In the event of a written withdrawal from the contract, the Customer is obliged to return the goods within fourteen days. The right referred to above shall also apply to a natural person concluding a contract directly related to his/her business activity, when it follows from the content of this contract that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity . Returned products must have undamaged, original manufacturer's packaging, be complete and have no signs of use. - Return form - (click to download the form)
Customers who are consumers, i.e. natural persons concluding contracts for purposes not directly related to their economic or professional activity, have the right to withdraw from a contract concluded at a distance without providing a reason.
Goods that are included in the Seller's offer and are manufactured according to individual specifications communicated to the Seller by the Customer, in accordance with Article 38(3) of the Act of 30 May 2014 on Consumer Rights, Consumers do not have the right to withdraw from the contract concluded with the Seller on the basis of the Order placed.
Returns should be addressed to 55-002 Dobrzykowice ul. Kamieni 4 with the annotation "return" and fill in the form on withdrawal from the contract - in agreement with the seller of the shop.
If the 14-day right of withdrawal is exercised, the cost of returning the goods shall be borne by the buyer.
The seller, upon receipt and positive verification of the returned products, will send a correction document for the returned products to the buyer for confirmation.
Upon receipt of the confirmation (copy of the document), the seller will refund the price of the products to the bank account provided by the buyer within 14 days of receipt of the goods and relevant documentation. Delivery costs are not refundable in the case of partial returns.
Goods sold in the Shop are covered by the manufacturer's guarantee, calculated from the date of delivery of the Goods. In the case of revealing a defect in the Goods, the Client is obliged to report a complaint to the Seller along with the warranty card The guarantor under the guarantee will consider the complaint within 14 days from the date of receiving the complaint from the Client The Seller will inform about the date of repair or replacement or refusal of services under the guarantee. The rights under the guarantee do not limit and exclude the right of the Consumer to complain about the Goods under the warranty.

VIII. Personal data protection and privacy policy

Placing an order is tantamount to consent for the Seller to store and process personal data contained in the order in accordance with the applicable provisions of the Personal Data Protection Act of 29 August 1997 (Journal of Laws of 2002, No. 101, item 929 - consolidated text, as amended). Personal data of Users who are natural persons (including natural persons running a sole proprietorship) will be processed by the Seller as the administrator of personal data for the purpose of providing services by the Seller. . User's provision of their personal data is voluntary.
The User's personal data may be made available to entities entitled to receive them under applicable laws, including the relevant judicial authorities. Users' personal data may also be provided - to the extent necessary and required - to third parties, including entities performing, on behalf of the Seller, activities related to the Agreement concluded with the Purchaser, e.g. operators handling electronic payments for concluded Agreements or entities performing deliveries of ordered goods.
The Seller shall ensure Users whose personal data it processes the exercise of their rights under the Personal Data Protection Act, including the right of access to the content of their own personal data and their correction, and the right to control the processing of their own personal data under the principles described in the Act in question.
As part of the exercise of the right to control the processing of one's own personal data, the User has, in particular, the right to lodge a written, reasoned request to cease the processing of his or her data due to his or her particular situation, as well as to object to the processing of his or her data when the Seller processes it when it is necessary for the fulfilment of legally justified purposes carried out by the Service Provider or when the Seller intends to process it for marketing purposes, or to the transfer of the User's personal data by the Seller to a data controller other than the Seller.
Confidential information concerning the Users, including personal data of the Users, is protected by the Seller against unauthorised access, as well as against other cases of disclosure or loss, and against destruction or unauthorised modification of the data indicated.

IX. Final provisions

Products and names mentioned in the online shop www.inamiot.pl are used for identification purposes only and may be registered trademarks.
The Seller makes every effort to ensure that descriptions of offered goods are consistent with reality. However, the Seller shall not be held liable for any misrepresentation of the parameters and properties of the goods or their sudden change by the manufacturer.
By placing an order, the buyer accepts these terms and conditions.
The data contained in the products presented in the online shop www.inamiot.pl are consistent with the manufacturers' catalogue data.
Disputes arising in the course of transactions in the online shop www.inamiot.pl will be resolved in the first instance by agreement between the parties, and if the parties fail to reach an agreement by the competent court.
The content of the online shop www.inamiot.pl does not constitute an offer within the meaning of the Civil Code, but an invitation to conclude a contract.
All matters not regulated by these terms and conditions will be subject to the provisions of the Civil Code.